Most families don't realize how much they don't know — until they have to.
When someone we love is gone, we don't just grieve. We become detectives.
Was there a life insurance policy? Where did Dad bank? Did Mum still have benefits from her old job? Where is the will? What about the password for the email account? And the safety deposit box — does anyone have the key?
Families end up sitting at kitchen tables surrounded by paper. Calling old employers. Searching drawers. Logging into accounts they don't have passwords for. All while they're already exhausted, already heartbroken, already trying to hold each other together.
It isn't because nobody cared.
It's because nobody ever had a chance to write it all down.